Our Guarantees

100% Money Back and Satisfaction Guarantee

We want you to be totally delighted with our products, and so we are pleased to offer you this powerful guarantee. If you don't love it, we'll take it back. Period.

• NO restocking fee
• NO handling fee
• NO return approval
• NO questions asked

When you purchase from MODDIY, you are protected by a 100% money back 90-day guarantee. If you are not satisfied with the product, we will refund your money in full or exchange it for another product. We have a 100% satisfaction guarantee to ensure you are completely protected when you purchase through MODDIY websites.

If you purchase a product from our websites, and you don't find it to be everything you hoped for, we want you to get your money back. Simply send the unused product back to us within 90 days, and we will see to it that you get a prompt and courteous refund of the full purchase price (excluding shipping).

Check our Help Center page for more shipping and payment information, and Warranty and Return Policy for our Return and Refund Policy.

Please contact us if you have any questions about the warranty, your order or products.

* Tailor-made and special items (e.g. custom cables that allows you to choose length and color) are excluded that cannot be returned/refunded since these items are specially built for you which can't be resold.